Reignite your workforce to deliver customer value, faster.
Build a customer-centered, adaptive organization through rapid sprints, all-hands workshops, targeted training, & scalable ways of working. Generate early, tangible evidence before investing significant resources.
You need your cross-functional teams to quickly find the right customer problems and deliver the right solutions.
But there are real challenges to getting results.
Problems We Solve
What we hear from our clients and how we overcome them
We’re solving the wrong customer problem.
Instead, get teams talking to customers, not about them.
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Teams are blocked or lack the skills to integrate customer feedback into their workflows. They over-prioritize business metrics and feasibility without real customer insights.
We upskill teams to integrate customer insights into workflows, replacing assumptions with evidence.
We don’t understand what our employees need.
Instead, ground solutions in real employee insights.
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Without a shared understanding of employee needs, horizontal support teams risk creating solutions based on assumptions. Initiatives miss the mark and fail to drive meaningful change.
We surface real issues through human-centered problem framing and employee interviews, ensuring solutions address actual needs.
We’re wasting time in meetings.
Instead, adopt test-and-learn cycles to deliver results faster.
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Endless PowerPoint decks and back-to-back meetings leave no time for meaningful progress. Teams are stuck in planning, not making.
We coach leadership teams to validate early program ideas through rapid experimentation, embedding test-and-learn cycles into daily workflows to deliver results sooner.
We’re exhausted from constant re-orgs.
Instead, create momentum that endures through change.
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Repeated reorganizations and shifting leadership priorities wear teams down, stalling progress and killing morale.
We focus on small, scalable behavior changes that build early momentum and sustain progress—even through structural shifts.
We’re moving too slow.
Instead, accelerate progress with small, focused pilots.
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Cumbersome processes, decision bottlenecks, and slow iterations prevent teams from keeping pace with evolving business needs.
We help teams quickly test and validate ideas through rapid pilots, embedding these behaviors into existing workflows for sustained speed.
We’re fighting internal roadblocks.
Instead, align teams toward a shared goal.
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Miscommunication, duplicated efforts, and perceived barriers drain energy and delay progress. Teams are stuck working against each other, not with each other.
We build coalitions, broker key conversations, and share success stories that reignite alignment and momentum.
you deserve a partner who’s in the trenches with you, tackling these challenges head-on.
lemus&co integrates into your leadership team to unlock your people’s collective potential to create a more vibrant, customer-centered organization. Learn more About Us.
What we do
SPRINTS
Solve critical business questions with customer-validated evidence in days or weeks.
Initial product launched in 7 days.
A Fortune 50 product team tested a critical reporting feature with their customer and increased their product/market confidence by 47% in 7 days.
ALL-HANDS MEETING WORKSHOPS
Turn a leader’s vision from the main stage to immediate action in the room.
A 350-person workshop sparked immediate action during an internal conference.
The Junior Achievement CEO turned a multi-year enterprise vision into immediate momentum with 350 top leaders at their National Leadership Conference.
Learn more about All Hands Workshops (coming soon) >>
COACHING AND TRAINING
Equip your teams with modern problem solving skills that stick.
Successfully transitioned 88% from business analysts to product managers
A Capital One Finance team gained human-centered design skills, with 88% passing an internal case study assessment—successfully transitioning from business analysts to product management roles.
WAYS OF WORKING
Minimize risk by launching early capability building pilots across product and customer-facing teams for long-term organizational impact.
Accelerated the transition to a product-led organization over 18 months
A newly appointed Chief Product Officer at a Fortune 50 energy company accelerated their transformation to a product-led organization, delivering early wins to build trust and secure ongoing investment through accelerator programs, coaching initiatives, skills standardization and embedding new ways of working in key parts of the organization.
WHO WE’VE HELPED
Hi, I’m David—
the founder and owner of lemus&co.
I would love to talk to you and see if we are a good fit for your challenge.